DELIVERY

Delivery is free within the UK for one print, additional prints postage will apply and for the rest of the world.

Your print(s) will be dispatched via, Royal Mail, or courier if overseas and should be with you between 14 days from order… a little longer if you’re overseas.

MOST IMPORTANTLY

I really want you to be happy with your print(s) and comfortable about purchasing online. If anything goes wrong our default position will be to rectify it immediately rather than quibble about it.   I love that you like my products enough to invest in them and I would hate to spoil your experience in any way.

If there’s anything we can do to improve things for you please do not hesitate to contact me on

NOT HAPPY?

I take great care to ensure you’re going to love my print(s), but if for any reason you don’t, please return it to me within 14 days in its original condition for a refund or replacement. Please note that any delivery costs, related to the original order, will not be refunded unless the item is damaged or imperfect. If that’s the case please let us know as soon as possible – ideally within 48 hours of receiving the products – and I will do my best to put things right as quickly as possible.

To return an item please contact by emailing: info@tess-stone.co.uk

RETURNS POLICY

All returns should be sent back to me.

Returns outside the 14 day window may be accepted only at my discretion. The item(s) should be returned in perfect condition. Returns that are damaged will not be refunded

RECEIVING A REFUND

Once your return has been received I will refund you via your original payment method.

The terms of use outlined here relate to any content on tess-stone.co.uk website

By using this website you are agreeing to the Terms and Conditions. Unless otherwise stated, all content contained within this website is copyright. No part of the website may be reprinted or used elsewhere in any form without prior permission from the owner Tess Stone.